Air India showcases all-new business, premium economy and economy cabins for A320 fleet

Air India recently revealed a three-class configuration on its newly inducted narrowbody aircraft. Air India’s A320neo aircraft will now offer a new Business, an all-new Premium Economy and a new Economy cabin experience on domestic and short-haul international routes.

Air India has refitted two new A320neo aircraft – VT-RTW and VT-RTZ – in a three-class configuration featuring 8 luxurious seats in Business, 24 extra legroom seats in Premium Economy and 132 comfortable seats in Economy, offering wider choice to its guests. With this, Air India introduces Premium Economy cabins for the first time on narrowbody aircraft.

Subtle cabin mood lighting, spacious legroom and wider pitch, and modern features, like portable electronic device (PED) holders and USB ports to charge mobile phones, laptops and other gadgets, among others will contribute significantly to offer guests, in all three cabins, an inflight experience that is tailored to the needs of today’s discerning flyers.

Air India has plans to introduce the three-class configuration to its entire full service narrowbody fleet over the next year. Existing aircraft are now being progressively inducted for refit, while new aircraft joining the fleet will be delivered with the new Air India experience.

Campbell Wilson, Chief Executive Officer & Managing Director, Air India, said, “The introduction of a three-class cabin to Air India’s narrowbody fleet and commencement of interior refits are important steps in the journey of enhancing the flying experience. The upgrade of the narrowbody fleet, which operates on domestic and short-haul international network, complements the upgraded widebody experience now available on our A350 fleet and new B777s, and on all other widebodies as they are refitted over the next two years. This comprehensive upgradation of Air India’s physical product is an important component of transforming into a world-class airline.”

Customised by leading seat manufacturer Collins Aerospace, the seats in all three cabins combine unique ergonomic contouring and a patented comfort system to offer enhanced passenger comfort. All seats are equipped with literature pockets, charging ports, tray table and coat hooks, prioritising guest comfort.

A distinct feature on Air India’s A320neo aircraft is an innovative mood lighting with planned illumination settings during take-off, landing, meal service, and even to celebrate India’s national days. With Air India’s brand identity at its core, the lighting is designed to enhance the overall in-flight experience, creating a subtle and soothing environment for guests to relax.

The new Business cabins offer feature-rich 40-inch ergonomic seats with deep 7-inch recline, an adjustable armrest, footrest and backrest, a tray table deployed at the push of a button that includes a PED holder and is extendable and multiple charging ports. Industry-best seat upholstery on Business will provide maximum comfort and convenience to customers.

The all-new Premium Economy provides larger seats with superior upholstery, four-way headrest, wider 32-inch seat pitch with a 4-inch recline, and other amenities such as a PED holder and USB charging port. With more meal options, including delectable food and drink selection, served in upgraded crockery and cutlery, Premium Economy promises a superior travel experience.

Economy seats too are ergonomically designed with comfortable upholstery, 28-29-inch seat pitch, 4-inch recline and legroom and come with features such as a PED holder, tray table, USB charging port and a coat hook.

Customers wanting to be amongst the first to experience the new Air India may refer to the schedule of the aircraft below.

SCHEDULE OF FLIGHTS, EFFECTIVE 01 JULY 2024

About Air India:

Founded by the legendary JRD Tata, Air India pioneered India’s aviation sector. Since its first flight on October 15, 1932, Air India has built an extensive domestic network with non-stop flights to cities around the world, across the USA, Canada, UK, Europe, Far-East, South-East Asia, Australia, and the Gulf. After 69 years as a government-owned enterprise, Air India and Air India Express were welcomed back into the Tata group in January 2022.

Air India is navigating through a major five-year transformation roadmap under the aegis of Vihaan.AI, with an ambition to become a world class airline with an Indian heart. The first phase of this transformation, the taxi phase was recently concluded, and focused on fixing the basics. These included bringing back to service many long grounded aircraft, addition of talent across flying and ground functions, rapid upgradation of technology and strengthening of customer care initiatives amongst others. A member of Star Alliance, the largest global airline consortium of leading international airlines, Air India offers seamless connectivity and facilities to passengers all over the world.